Last updated: 20/02/2024
1. Introduction
UMBRA STUDIO respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, purchase artwork, or contact us.
We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable international data protection laws.
2. Data Controller
The data controller responsible for your personal information is:
UMBRA STUDIO
Email: orders@umbrastudio.art
Website: www.umbrastudio.art
If you have any questions regarding this policy, you may contact us at the email above.
3. What Data We Collect
We may collect the following categories of personal data:
Information you provide directly:
- Full name
- Billing and shipping address
- Email address
- Phone number (if provided)
- Payment information (processed securely via third-party providers)
- Messages or inquiries sent through contact forms
Automatically collected data:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Cookies and usage data
We do not collect sensitive personal data.
4. How We Use Your Data
We use your personal data to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Respond to inquiries
- Improve our website and user experience
- Comply with legal and tax obligations
- Send marketing communications (only if you have opted in)
We will never sell or rent your personal data.
5. Legal Basis for Processing (GDPR)
We process your data under the following legal bases:
- Performance of a contract (order processing)
- Legal obligation (tax and accounting requirements)
- Legitimate interest (website improvement, fraud prevention)
- Consent (marketing communications)
You may withdraw your consent at any time.
6. Payment Processing
Payments are processed securely via trusted third-party payment providers.
UMBRA STUDIO does not store or have access to full credit card details.
7. Data Sharing
We only share personal data when necessary, including:
- Shipping and logistics partners
- Payment providers
- Website hosting providers
- Legal or regulatory authorities when required
All partners are required to comply with applicable data protection regulations.
8. International Transfers
If data is transferred outside the European Economic Area (EEA), appropriate safeguards are implemented to ensure compliance with GDPR standards.
9. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and tax obligations
- Resolve disputes
After this period, data will be securely deleted or anonymized.
10. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate information
- Request erasure (“right to be forgotten”)
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact us at [Insert email].
11. Cookies
Our website uses cookies to:
- Ensure proper functionality
- Improve user experience
- Analyze website performance
You may manage cookie preferences through your browser settings.
12. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure or destruction.
However, no system is entirely secure, and we cannot guarantee absolute security.
13. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
14. Changes to This Policy
UMBRA STUDIO reserves the right to update this Privacy Policy at any time.
Updates will be posted on this page with a revised “Last updated” date.
15. Contact
For any questions regarding this Privacy Policy or your data:
Email: orders@umbrastudio.art
Website: www.umbrastudio.art
